Notedis ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our feedback management platform.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
We may collect personal information that you voluntarily provide to us when you:
When you use Notedis, we automatically collect certain information:
We store feedback submissions made through your embedded widgets, including messages, screenshots, and attachments. This content is owned by you and your users, and we process it solely to provide our service.
We use the information we collect to:
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Data storage includes:
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We use the following third-party services to operate Notedis:
Payment processing is handled by Stripe. We do not store your complete credit card information. Please review Stripe's Privacy Policy.
Email notifications and communications are sent through SendGrid. Please review SendGrid's Privacy Policy.
File attachments may be stored on Amazon Web Services S3. Please review AWS Privacy Notice.
Depending on your location, you may have the following rights:
You have the right to request access to and receive a copy of your personal information.
You have the right to request that we correct any inaccurate or incomplete personal information.
You have the right to request deletion of your personal information, subject to certain exceptions.
You have the right to object to our processing of your personal information or request that we restrict processing.
To exercise these rights, please contact us at [email protected].
We use cookies and similar tracking technologies to track activity on our service and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
When you cancel your subscription, we will delete or anonymize your personal information within 90 days, unless we are required to retain it for legal or regulatory purposes.
If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR).
We are committed to complying with GDPR requirements, including providing notice, obtaining consent where required, and responding to data subject requests.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
Our service is not intended for children under 13 years of age. We do not knowingly collect personally identifiable information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
If you have any questions about this Privacy Policy, please contact us:
Email: [email protected]