Notedis - Modern Feedback Management Platform

Terms of Service

Last Updated: January 20, 2025

1. Acceptance of Terms

By accessing and using Notedis ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to these Terms of Service, please do not use the Service.

2. Description of Service

Notedis is a feedback management platform that allows users to collect, manage, and respond to user feedback for their websites and applications. The Service includes:

  • Embeddable feedback widget for websites
  • Dashboard for managing feedback submissions
  • Email notifications and response system
  • Workspace and team collaboration features
  • Screenshot annotation and attachment capabilities

3. User Obligations and Prohibited Uses

You agree to use the Service only for lawful purposes. You agree not to:

  • Use the Service in any way that violates any applicable federal, state, local, or international law or regulation
  • Engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service
  • Use the Service to transmit any advertising or promotional material, including "spam"
  • Impersonate or attempt to impersonate Notedis, a Notedis employee, another user, or any other person or entity
  • Engage in any other conduct that is harmful to the Service or its users

4. Payment Terms

4.1 Subscription Plans

Notedis offers various subscription plans with different features and pricing. All fees are exclusive of applicable taxes unless otherwise stated.

4.2 Free Trial

New users may be eligible for a free trial period. After the trial period ends, you will be automatically charged for the selected subscription plan unless you cancel before the trial ends.

4.3 Billing

Subscription fees are billed in advance on a monthly or annual basis, depending on your selected plan. Payment is processed through Stripe, our third-party payment processor.

4.4 Cancellation and Refunds

You may cancel your subscription at any time. Upon cancellation, your subscription will remain active until the end of your current billing period. No refunds will be provided for partial months or unused portions of your subscription.

5. Intellectual Property Rights

The Service and its original content, features, and functionality are owned by Notedis and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

You retain all rights to the feedback content you submit through the Service. By using the Service, you grant Notedis a limited license to store, display, and transmit your content as necessary to provide the Service.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Notedis, its affiliates, officers, directors, employees, agents, suppliers, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

  • Your access to or use of or inability to access or use the Service
  • Any conduct or content of any third party on the Service
  • Any content obtained from the Service
  • Unauthorized access, use, or alteration of your transmissions or content

7. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service and cancel your subscription.

8. Changes to Terms

We reserve the right to modify or replace these Terms at any time. We will provide notice of any material changes by posting the new Terms on this page and updating the "Last Updated" date.

Your continued use of the Service after any such changes constitutes your acceptance of the new Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

10. Contact Information

If you have any questions about these Terms, please contact us at:

Email: [email protected]