Features
Explore all the powerful features that make Notedis the best feedback management platform.
Screenshot Capture & Annotation
Visual Annotation Tools
Users can annotate screenshots to clearly communicate issues:
Drawing Tools:
- Visual annotations - Draw arrows, circles, and highlight areas
- Text Annotations - Add text labels directly on screenshots
- Color Selection - Choose from multiple colors for clarity
- Undo/Redo - Fix mistakes easily
Use Cases:
- Highlight broken UI elements
- Point out incorrect text or images
- Show alignment issues
- Mark areas needing improvement
Feedback Categorization
Categories
Organize feedback by type:
- Bug - Report broken functionality or errors
- Feature - Suggest new features
- Improvement - Recommend enhancements to existing features
- Question - Ask questions or request clarification
- General - General feedback
- Security - Report security vulnerabilities or concerns
- Support - Request help or assistance
Priority Levels
Users can indicate urgency:
- Urgent - Critical issues requiring immediate attention
- High - Important issues that should be addressed soon
- Medium - Important but not urgent
- Low - Nice to have improvements
This helps you prioritize your development roadmap.
Rich Context Collection
Notedis automatically collects valuable context with each feedback submission:
Page Information
- URL - Exact page where feedback was submitted
- Page Title - Document title for reference
- Timestamp - When feedback was submitted
- Viewport Size - Browser window dimensions
Browser Information
- Browser Name & Version - Chrome 120, Firefox 121, etc.
- Operating System - Windows, macOS, Linux, iOS, Android
- Device Type - Desktop, mobile, tablet
- User Agent - Full browser user agent string
This context helps you reproduce issues and understand user environment.
Dashboard Management
Feedback Dashboard
View and manage all feedback in one place:
Features:
- List View - See all feedback at a glance
- Detail View - Dive deep into individual submissions
- Search - Find specific feedback quickly
- Filters - Filter by status, category, priority, site
- Sorting - Sort by date, priority, or category
Feedback Actions
Status Management:
- Mark as Open
- Mark as Closed
Organization:
- Add internal notes
- Assign to team members (coming soon)
- Tag and label feedback
- Export feedback data
Sites Management
Multiple Sites
Manage feedback for unlimited sites from one account:
- Create unlimited sites (Pro plan)
- Each site has unique site key
- Separate feedback streams per site
- Switch between sites easily
Site Configuration
Per-Site Settings:
- Site name and description
- Site URL for reference
- Widget customization per site
- Enable/disable sites individually
Team Collaboration
Workspace Invitations
Invite team members to collaborate:
Roles:
- Owner - Full access, billing, and workspace management
- Manager - Manage feedback, sites, and team members
- Team Member - View and manage feedback
- Guest - View-only access to specific sites
Guest Access
Invite clients as guests:
- View-only access
- Access limited to specific sites
- No billing access
- Perfect for client collaboration
Benefits:
- Keep clients in the loop
- No need for separate client accounts
- Control exactly what clients can see
Email Notifications
Stay informed about new feedback:
Notification Settings
Configurable Notifications:
- New feedback submissions
- Feedback status changes
- Team member comments
- Daily digest option
Per-User Settings:
- Control your own notification preferences
- Mute specific sites
- Choose email frequency
Email Features
Rich Emails:
- See screenshot preview in email
- View feedback details without logging in
- Click to view full feedback in dashboard
- Reply directly from email (coming soon)
Widget Customization
Appearance Customization
Make the widget match your brand:
Customizable Options:
- Position - 4 corner positions
- Button Color - Any hex color
- Button Text - Custom text
- Button Icon - Show/hide icon
See Configuration for details.
Behavioral Customization
Control widget behavior:
Options:
- Hide Default Button - Use custom trigger
- Auto Capture - Capture screenshot automatically
- Callbacks - Execute code on widget events
See Customization for advanced options.
Performance
Lightweight Widget
The widget is designed for performance:
Performance Features:
- Async loading with
deferattribute - No blocking of page load
- Minimal JavaScript bundle
- Optimized screenshot capture
- CDN delivery for fast loading
Impact:
- Zero impact on PageSpeed scores
- No effect on Core Web Vitals
- Lazy loading of assets
- Sub-100ms load time
Browser & Device Support
Supported Browsers
Works on all modern browsers:
Desktop:
- Chrome 90+
- Firefox 88+
- Safari 14+
- Edge 90+
- Opera 76+
Mobile:
- iOS Safari 14+
- Chrome Mobile 90+
- Firefox Mobile 88+
- Samsung Internet 14+
Device Support
Compatible With:
- Desktop computers (Windows, macOS, Linux)
- Tablets (iPad, Android tablets)
- Mobile phones (iPhone, Android)
- All screen sizes and resolutions
File Uploads
Supported File Types
Users can upload image files with their feedback:
Supported Image Formats:
- JPG/JPEG
- PNG
- GIF
- WebP
File Size Limits
- Maximum file size: 25MB per upload
- Single file: One image file per feedback submission
Integration Features
Email Integration
Seamless email interaction with feedback:
Email Features:
- Reply to feedback notifications via email
- Email replies automatically become comments
- Attachment support in email replies
- Email webhook processing for inbound messages
Next Steps
- Getting Started - Start collecting feedback
- Installation - Install on your site
- Configuration - Customize the widget
- Dashboard Tutorial - Learn the dashboard