Features

Explore all the powerful features that make Notedis the best feedback management platform.


Screenshot Capture & Annotation

Visual Annotation Tools

Users can annotate screenshots to clearly communicate issues:

Drawing Tools:

  • Visual annotations - Draw arrows, circles, and highlight areas
  • Text Annotations - Add text labels directly on screenshots
  • Color Selection - Choose from multiple colors for clarity
  • Undo/Redo - Fix mistakes easily

Use Cases:

  • Highlight broken UI elements
  • Point out incorrect text or images
  • Show alignment issues
  • Mark areas needing improvement

Feedback Categorization

Categories

Organize feedback by type:

  • Bug - Report broken functionality or errors
  • Feature - Suggest new features
  • Improvement - Recommend enhancements to existing features
  • Question - Ask questions or request clarification
  • General - General feedback
  • Security - Report security vulnerabilities or concerns
  • Support - Request help or assistance

Priority Levels

Users can indicate urgency:

  • Urgent - Critical issues requiring immediate attention
  • High - Important issues that should be addressed soon
  • Medium - Important but not urgent
  • Low - Nice to have improvements

This helps you prioritize your development roadmap.


Rich Context Collection

Notedis automatically collects valuable context with each feedback submission:

Page Information

  • URL - Exact page where feedback was submitted
  • Page Title - Document title for reference
  • Timestamp - When feedback was submitted
  • Viewport Size - Browser window dimensions

Browser Information

  • Browser Name & Version - Chrome 120, Firefox 121, etc.
  • Operating System - Windows, macOS, Linux, iOS, Android
  • Device Type - Desktop, mobile, tablet
  • User Agent - Full browser user agent string

This context helps you reproduce issues and understand user environment.


Dashboard Management

Feedback Dashboard

View and manage all feedback in one place:

Features:

  • List View - See all feedback at a glance
  • Detail View - Dive deep into individual submissions
  • Search - Find specific feedback quickly
  • Filters - Filter by status, category, priority, site
  • Sorting - Sort by date, priority, or category

Feedback Actions

Status Management:

  • Mark as Open
  • Mark as Closed

Organization:

  • Add internal notes
  • Assign to team members (coming soon)
  • Tag and label feedback
  • Export feedback data

Sites Management

Multiple Sites

Manage feedback for unlimited sites from one account:

  • Create unlimited sites (Pro plan)
  • Each site has unique site key
  • Separate feedback streams per site
  • Switch between sites easily

Site Configuration

Per-Site Settings:

  • Site name and description
  • Site URL for reference
  • Widget customization per site
  • Enable/disable sites individually

Team Collaboration

Workspace Invitations

Invite team members to collaborate:

Roles:

  • Owner - Full access, billing, and workspace management
  • Manager - Manage feedback, sites, and team members
  • Team Member - View and manage feedback
  • Guest - View-only access to specific sites

Guest Access

Invite clients as guests:

  • View-only access
  • Access limited to specific sites
  • No billing access
  • Perfect for client collaboration

Benefits:

  • Keep clients in the loop
  • No need for separate client accounts
  • Control exactly what clients can see

Email Notifications

Stay informed about new feedback:

Notification Settings

Configurable Notifications:

  • New feedback submissions
  • Feedback status changes
  • Team member comments
  • Daily digest option

Per-User Settings:

  • Control your own notification preferences
  • Mute specific sites
  • Choose email frequency

Email Features

Rich Emails:

  • See screenshot preview in email
  • View feedback details without logging in
  • Click to view full feedback in dashboard
  • Reply directly from email (coming soon)

Widget Customization

Appearance Customization

Make the widget match your brand:

Customizable Options:

  • Position - 4 corner positions
  • Button Color - Any hex color
  • Button Text - Custom text
  • Button Icon - Show/hide icon

See Configuration for details.

Behavioral Customization

Control widget behavior:

Options:

  • Hide Default Button - Use custom trigger
  • Auto Capture - Capture screenshot automatically
  • Callbacks - Execute code on widget events

See Customization for advanced options.


Performance

Lightweight Widget

The widget is designed for performance:

Performance Features:

  • Async loading with defer attribute
  • No blocking of page load
  • Minimal JavaScript bundle
  • Optimized screenshot capture
  • CDN delivery for fast loading

Impact:

  • Zero impact on PageSpeed scores
  • No effect on Core Web Vitals
  • Lazy loading of assets
  • Sub-100ms load time

Browser & Device Support

Supported Browsers

Works on all modern browsers:

Desktop:

  • Chrome 90+
  • Firefox 88+
  • Safari 14+
  • Edge 90+
  • Opera 76+

Mobile:

  • iOS Safari 14+
  • Chrome Mobile 90+
  • Firefox Mobile 88+
  • Samsung Internet 14+

Device Support

Compatible With:

  • Desktop computers (Windows, macOS, Linux)
  • Tablets (iPad, Android tablets)
  • Mobile phones (iPhone, Android)
  • All screen sizes and resolutions

File Uploads

Supported File Types

Users can upload image files with their feedback:

Supported Image Formats:

  • JPG/JPEG
  • PNG
  • GIF
  • WebP

File Size Limits

  • Maximum file size: 25MB per upload
  • Single file: One image file per feedback submission

Integration Features

Email Integration

Seamless email interaction with feedback:

Email Features:

  • Reply to feedback notifications via email
  • Email replies automatically become comments
  • Attachment support in email replies
  • Email webhook processing for inbound messages

Next Steps